| When can I expect to receive my order?
Due to each of my items being handmade to order, my processing time is 3-5 business days (M-F, excluding holidays). Expect longer delays during the Christmas season.
Actual delivery time will depend on the shipping method you choose.
Estimated shipping times once shipped
Canada: 5-10 business days
North America: 1-5 business days
Overseas: 7-21 business days
| What is your return and exchange policy?
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
| Who is responsible for custom and import taxes?
Buyers (International Customers Only) are responsible for any customs and import taxes that may apply. Amanda's Creative Woodworks is not responsible for delays due to customs.
|Can you personalize my item with a name or date?
Yes, I can make your item that much more special by personalizing it. I do charge $10 for this service. Please add the "Personalize my Item" to your cart. If you have any questions about this, please contact me.